Privacy Policy

1. Introduction

ZROKER ("we", "us", or "our") respects the privacy of visitors to our website and users of our platform. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect and process the following categories of information:

• Account information: name, email address, and login credentials provided when you register.
• Usage data: pages visited, features used, and interactions with the dashboard.
• Technical data: IP address, browser type, device identifiers, and operating system.
• Communications: information you provide when contacting us via forms, email, or support channels.
• Cookies and similar technologies: as described in Section 6 below.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our services and dashboard.
• Responding to inquiries and providing customer support.
• Improving our website, features, and user experience.
• Sending administrative communications, such as updates to policies or service notices.
• Detecting, investigating, and preventing fraudulent or unauthorized activity.
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where required by applicable law, we process personal data on the basis of one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations to which we are subject.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who assist in operating our website and delivering our services (such as hosting or analytics providers), subject to confidentiality obligations.
• Professional advisors, including legal and financial consultants, where necessary.
• Regulatory or law enforcement authorities where required by law or to protect our legal rights.
• A successor entity in the event of a merger, acquisition, or sale of assets.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to remember your preferences, understand how visitors use our site, and improve functionality. You can control cookie settings through your browser; disabling cookies may affect the availability of certain features.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and applicable legal obligations.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on where you are located, your information may be transferred to and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal data, which may include the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a minor, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites and encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.